Terms and Conditions

Last updated October 19, 2026

These terms apply when you book, buy a membership, sign up for a league, use the snack bar, or use the facility or website of Club 417 LLC (“Club 417,” “we”) at 417 Bolton Rd., Suite 5, Lancaster, MA 01523. By booking or creating a login, you agree to them. Every player must also sign our liability waiver, which is a separate agreement.

Bookings

• Bays are booked in 30-minute slots. The rate is $20 per 30 minutes, per bay, not per person.
• When you pick your times, we hold them while you pay (15 minutes, extended to about 30 once you reach the payment page). If you don’t finish paying, the hold ends and the times go back on the calendar.
• A booking is confirmed when you get our confirmation email, which includes the door code.
• The door code is for you and your group during your booking. Please don’t share it or post it.
• Public hours are Monday to Friday 7am–8pm, Saturday 8am–10pm and Sunday 9am–5pm. Other times are for members only.

Cancellations and refunds

• Cancel more than 12 hours before your booking starts for a full refund.
• Cancel within 12 hours of the start and you get half of what you paid back.
• Moving your booking to another open time is free, up until it starts. If you move it when it’s already within 12 hours of the start, the 12-hour rule still counts from the original time.
• Change or cancel online with the link in your confirmation email, or under My Bookings if you have a login. You can also text or call (978) 855-9141.
• Refunds go back to the card you paid with and usually show in 5–10 days.
• If we have to cancel your booking (for example, because equipment breaks), we’ll offer you a new time or a full refund.

Memberships

• Player’s Pass is $49 a month and includes 24/7 access and member rates ($10 off per hour).
• Premium is $349 a month, billed December through April only. In those months it includes 12 free hours a month, then member rates. From May through November, bay time is free and there’s no monthly charge. If you join between May and November, December’s payment is charged when you sign up, and monthly billing starts again on January 1.
• Memberships renew automatically each billing month until you cancel. There are no initiation fees and no contracts.
• You can cancel anytime under Billing in the member portal. Your membership stays active until the end of the month you’ve paid for, and that month isn’t refunded.
• Unused free hours don’t carry over to the next month.
• A membership is for one person and can’t be shared or transferred.
• If a payment fails, member benefits may be paused until it’s paid.

Prices

Prices are shown on the site before you pay. We may change prices. A change won’t affect a booking you’ve already paid for, and we’ll tell members before a membership price changes.

Promo codes

• A promo code works only where we say it does (for example bay bookings, memberships, leagues or the snack bar), and one code per checkout.
• Codes may have an end date or a limited number of uses, and can’t be exchanged for cash.
• If a booking or purchase made with a code is refunded, the refund is based on what you actually paid.

Snack bar

• The snack bar is self-serve on the honor system. Please pay on your phone at the snack bar page for everything you take.
• Charged by mistake, or paid for the wrong item? Email admin@club417golf.com or text (978) 855-9141 and we’ll refund it to your card.

Using the facility

• Follow the waiver, posted rules and staff instructions.
• One person swings at a time in each bay, and every swing stays inside the hitting area.
• Wear clean shoes. Don’t use the simulators under the influence of alcohol or drugs.
• You’re responsible for damage you or your group cause through misuse or carelessness.
• We may remove anyone who is unsafe or disruptive, without a refund.

League sign-ups

• When league sign-up is open online, the fee shown is per player, and each player signs up and pays separately. You’re signed up once the payment goes through and you get your receipt.
• League fees aren’t automatically refundable. If you need to withdraw, email admin@club417golf.com and we’ll look at refunds case by case. If we cancel a league, we’ll refund you in full.
• League schedules, formats and prizes are described on the sign-up page and may change if we need to.

Lessons and golf fitness

Lesson, golf fitness and league requests sent through the site’s request forms are requests, not bookings. We’ll contact you to confirm the time, price and details.

Your login

Keep your password private and use your own login. You’re responsible for bookings and purchases made with it. Tell us right away if you think someone else has used it. You can delete your login at any time under Edit Profile in the member portal; our Privacy Policy explains what’s deleted and what we keep.

The website

We work to keep the site accurate and running, but it may sometimes be unavailable or contain mistakes. If a price or time is shown wrongly, we’ll contact you and may cancel and refund the booking. Don’t misuse the site, for example by trying to get around payments, holding times you don’t mean to book, or accessing other people’s information.

How we handle your information is explained in our Privacy Policy.

Limits on our responsibility

To the extent the law allows, Club 417 isn’t responsible for indirect losses, and our total responsibility for any booking or purchase is limited to what you paid for it. Nothing in these terms limits rights you have under Massachusetts consumer law. Injury and safety matters are covered by the waiver.

Changes and questions

We may update these terms. The date at the top shows the latest version, and the version in effect when you book applies to that booking. These terms are governed by the laws of Massachusetts. Questions? Email admin@club417golf.com or text (978) 855-9141.